Training can reduce medication errors during a software switch
Implementing a new computer software switch can lead to an increase in errors, albeit temporary.
Human error and computer glitches can complicate the use of a new system. However, with employee training the system will function better and it can reduce the number of errors. In some cases, the new system is extra valuable because it finds more errors than the previous system detected.
As a report by the National Institutes of Health noted:
“A well-designed software system can help reduce medication errors by providing clear instructions, alerts, and reminders.
“Training: Adequate training for healthcare professionals on how to use the new system is crucial for minimizing errors.”
It is essential that documentation be used to report errors and identify areas that can be improved.
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